Product support

How can we help?

nonstops.net is currently being tested with a small group of players and clubs. Support is handled directly by the product team.

Contact us

Email hello@nonstops.net. Include the email connected to your account, your device, operating system, browser, and a short description of what happened.

Email support Report a bug

Account and privacy requests

Delete an account

Signed-in players can permanently delete their account in Settings. If you cannot sign in or deletion is blocked by an owned or live nonstop, email us from the address connected to your account.

Access or correct personal data

Send the request to hello@nonstops.net. We will respond according to applicable privacy law.

Useful details for bug reports

What you were trying to do.
What happened instead.
Your device, operating system, browser, and browser version.
A screenshot, if it does not expose sensitive information.
The nonstop or club involved, if applicable.

Response time

While the product is in early access, we aim to respond within three business days. Urgent account-security issues should be clearly identified in the subject line.